Contact Knowit

Coming soon. Public downloads, subscriptions and payments are not available yet. You can contact us with questions or feedback using the email below.

Email knowitsupportteam@gmail.com. Please include your Knowit version (1.0.3) and what you were doing. In the app, Settings → About & Support → Copy diagnostics gives you a report with no trades or personal data in it.

Common questions

How do I move my data to a new version or a new computer?

In the old app open Settings → Backup & Data and use Export Everything, or copy the whole Knowit Data folder (Windows: %APPDATA%\Knowit\Knowit Data). In the new app use Restore for a .sqlite backup or Import Backup for a .json export.

I forgot my password.

Accounts exist only on your computer, so there is no email reset. Restore a backup, or create a new account and import your data.

Is my data uploaded anywhere?

No. See the privacy policy for the few optional features that can send data, all of which are off by default.

How do I delete everything?

Settings → About & Support → Delete account and data, or uninstall and delete the Knowit Data folder.